Professional Technical Writing Services

Expert technical documentation for the IT industry with dedicated freelancer support and company-level accountability

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Our Services

API Documentation

Comprehensive and developer-friendly API documentation that makes integration seamless for your users.

Product Documentation

Clear, detailed product documentation that helps users understand and utilize your software effectively.

Knowledge Base Articles

Well-structured knowledge base content that reduces support tickets and improves user experience.

Software Requirement Specifications

Detailed SRS documents that clearly define project scope, requirements, and technical specifications.

Tutorial Blog Articles

Engaging tutorial content that educates your audience and establishes your brand as an industry authority.

SEO Articles

Search engine optimized content that drives organic traffic and improves your online visibility.

Email Marketing

Compelling email campaigns that convert leads into customers and maintain engagement with your audience.

SEO Marketing

Strategic SEO content and marketing strategies that boost your search engine rankings.

Video Scripts

Professional video scripts for product demos, tutorials, and marketing content that engage viewers.

Course Content

Comprehensive course materials and educational content that delivers value to your learners.

Why Choose Techylo Solutions?

The current market for technical writing services presents clients with two problematic options that leave businesses frustrated and projects incomplete:

Traditional Content Agencies

You don't know who's actually doing your work. Agencies charge premium rates while paying writers poorly, resulting in subpar deliverables that don't meet your standards. You're paying agency overhead without getting agency accountability.

  • Anonymous writers with unknown qualifications
  • High costs with low-quality output
  • No direct communication with your writer
  • Cookie-cutter approaches to unique projects

Freelance Platforms

Hiring freelancers from platforms like Upwork for critical projects is risky. Many freelancers desperately accept projects beyond their skill level, only to fail when delivery time comes. You're left scrambling to find replacements.

  • Unreliable delivery and quality
  • No backup support when freelancers disappear
  • Inconsistent expertise across projects
  • Limited accountability for project completion

Our Revolutionary Solution

We combine the best of both worlds. When you hire Techylo Solutions, you get company-level accountability with direct access to your dedicated freelancer. They work as if they're your employee, but with our backing and guarantee.

Company Guarantee

We take full responsibility for project delivery and quality

Direct Communication

Work directly with your assigned writer like they're your employee

Instant Replacement

If your writer fails to deliver, we immediately assign a replacement

Timeline Guarantee

Projects completed within agreed timeline and budget, no matter what

You get the personal touch of working directly with a freelancer, backed by the reliability and accountability of a professional company. It's the perfect hybrid model that eliminates the risks of both traditional approaches.

Frequently Asked Questions

How do you ensure quality if you work with freelancers?

We have a rigorous 3-step quality assurance process: First, we pre-screen all freelancers through technical assessments and portfolio reviews. Second, we assign only writers with proven expertise in your specific industry. Third, we review all work before delivery and provide revision support. If a freelancer fails to meet our standards at any point, we immediately replace them and complete your project with a qualified writer at no additional cost.

What happens if my assigned writer doesn't deliver on time?

We take full responsibility for project delivery timelines. If your writer cannot meet the deadline for any reason, we immediately assign a backup writer from our pool of qualified professionals and ensure your project is completed within the originally agreed timeframe. You never pay extra for delays caused by writer issues - that's our company guarantee.

How is this different from hiring directly from Upwork or Fiverr?

Unlike freelance platforms, you get company-level accountability with Techylo Solutions. We pre-screen writers, provide backup support, manage project timelines, and guarantee completion. You're not left stranded if a freelancer disappears or underdelivers. Plus, you get direct communication with your writer while having our professional team handle contracts, payments, and quality assurance.

Can I communicate directly with my assigned writer?

Absolutely! You'll work directly with your assigned writer through email, Slack, or your preferred communication platform. They function as your dedicated team member and will understand your brand voice, technical requirements, and project goals. This direct relationship ensures faster iterations, clearer communication, and better results while maintaining our company backing.

What technical industries and specializations do you cover?

We specialize in the IT field including: Software Development (SaaS, APIs, SDKs), Cloud Computing (AWS, Azure, GCP), DevOps and Infrastructure, Cybersecurity, Data Science and AI/ML, Blockchain and Web3, Mobile App Development, and Enterprise Software. Our writers have hands-on technical experience and can write for both technical and non-technical audiences.

How do you handle revisions and feedback?

We include up to 3 rounds of revisions in our standard pricing. Your writer will incorporate feedback promptly, typically within 24-48 hours. For major scope changes or additional requirements beyond the original brief, we'll provide a transparent quote. If revisions are needed due to writer error or miscommunication, we handle them at no extra cost.

What are your typical turnaround times?

Turnaround times depend on project complexity: Blog articles (1000-2000 words): 2-3 business days, API documentation: 5-7 business days, Comprehensive product documentation: 1-2 weeks, Software requirement specifications: 1-3 weeks, Large-scale projects (multiple documents): 2-4 weeks. We provide realistic timelines upfront and stick to them with our backup writer system.

Do you offer ongoing content partnerships and retainer services?

Yes! We work with many clients on monthly retainer arrangements for ongoing content needs. Retainer clients receive: Priority scheduling, 15-20% discounted rates, Dedicated writer assignment, Consistent brand voice across all content, and Flexible monthly content quotas. This is ideal for companies needing regular blog posts, documentation updates, or marketing content.

How do you price your services?

We offer transparent, project-based pricing with no hidden fees. Pricing depends on content type, complexity, research required, and timeline. We provide detailed quotes before starting any work. Our rates are competitive with quality agencies but often 30-40% lower since we work with skilled freelancers. Payment terms are flexible: 50% upfront, 50% on completion for new clients.

What if I'm not satisfied with the final deliverable?

Your satisfaction is guaranteed. If you're not happy with the final deliverable after revisions, we have two options: 1) Assign a different writer to redo the project at no extra cost, or 2) Provide a full refund. We stand behind our work and have a 98% client satisfaction rate. Our goal is long-term partnerships, not one-time transactions.

Get in Touch

Ready to Get Started?

Let's discuss your technical writing needs and how we can help you achieve your documentation goals.

info@techylosolutions.com
+94 112 604 411
Monday - Friday: 9:00 AM - 6:00 PM IST
Remote Team - Serving Clients Worldwide

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